"Knowing in real time where our resources are helps us respond more quickly and cost effectively to the changing demands."

Matthew Galligan, Town Manager, South Windsor, CT.

 

For thousands of government employees who don't work behind a desk – from inspectors to emergency personnel to code enforcement officers – the traditional paper-based processes no longer stand up to the demands of a changing world. Freeance Mobile software on BlackBerry smartphones is designed to help employees excel when in locations where non-mobile or paper-based processes typically slow them down.

Workers in the field can now more efficiently find the closest fire hydrant or map a new pothole. Elected officials, senior management and staff can meet citizens they represent and see any outstanding service issues on live, interactive GIS maps on BlackBerry smartphones.

Freeance Mobile software has many uses in government including:

• Inspections -- illegal dumping, property maintenance, restaurant inspections , asset conditions, construction projects, nuisance complaints, zoning violations
• Public Safety -- crime mapping, RMS reporting, officer locations, calls for service
• Property Appraisal -- property value look-up, field research for property valuation
• Public Works --graffiti removal, work orders, service orders, vehicle tracking, asset mapping
• Parks And Recreation -- facilities mapping, tree inventory, facilities use scheduling
• Transportation -- street inventory, construction projects, inspections, lane Closures
• Health and Human Services -- health inspections, home visits, access client records, case worker locations
• Emergency Management --post storm damage assessment, situational awareness
• Environmental Production -- map location of toxic spills, well locations and readings
• Natural Resources -- inventory diseased trees, map locations of harmful insects, soil mapping, forestry

Mobile Solutions Are Game Changers for Government

Mobile solutions help foster the perception among citizens and other stakeholders of progressive, service driven government. Employees can go out and be connected, both with the community and with the information they need to do their job and improve their efficiency. Mobile applications on BlackBerry smartphones are central to being connected, immediate and responsive to citizens. Freeance Mobile helps you get there.

Enhancing productivity, cost effectiveness and innovation is at the heart of progressive public sector management. Freeance Mobile plays a vital role by giving elected officials, managers and other workers instant access to information when they interact with and serve citizens. Governments at every level have realized tangible dollar savings by deploying mobile solutions which give citizens a better return on their tax dollars.

For employees, mobile applications remove the hassle factor of paperwork and reduce bureaucracy. For management, BlackBerry-based mobile solutions increase cost effectiveness by reducing the need for costly hardware such as laptops with air cards.

Freeance Mobile on BlackBerry smartphones is a powerful tool to pioneer new levels of accountability, service delivery, management performance and innovation in the public sector.

Service Delivery Just Got Easier

In a few clicks, elected officials, senior managers and service personnel get simple, yet powerfully pertinent, visual feedback of potentially hot issues so they can give an immediate answer to a citizen. Being able to categorize issues, measure them against defined service thresholds, and access the results immediately on BlackBerry is a powerful decision making tool. You can deliver new levels of service to citizens and place innovative tools in the hands of the senior management team so they can make more effective and timely decisions on the spot.

With Freeance Mobile's administration software, you can easily make push button simple database forms for inspections, code enforcement, nuisance complaints and more. Mobile workers can see the latest information without going back to the office, which saves time and increases service response. And enterprise databases can be updated right from the field as work is performed.

Location Based Mobile Computing Saves Valuable Time and Resources

Freeance Mobile software executes powerful location-based queries on records and events that occurred within a particular area. Stand at a location and find all 311 service requests within a quarter mile of your position. Add crime events and utilities records to your GIS maps. Show water and sanitary lines around a flooded basement reported in a 311 service request. Or bring up crime events around a vacant building described in a nuisance call. Capture GPS points, take a digital photo and automatically add the location of a service call to a database form. Push forms data back, complete with locations, to enterprise database such as Oracle or SQL Server. Without going back to the office.

Keeping a Finger on the Pulse

Freeance Mobile quickly delivers organized information from an array of complex databases, including GIS, to respond to emergencies, handle service calls, respond to citizens and customers, and see corrective actions by time and location. Government officials can literally follow the pulse of the city from home, the office or from around the world. All with the convenience of a BlackBerry smartphone.